Plans and orders
Available plans, pricing, connection options, and trial details are shown on the website and during checkout. Review the selected plan and order summary before creating an order.
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Terms
Terms of Service
These terms describe the customer-facing rules for using the MEGA IPTV website, creating orders, and accessing subscription support.
Account and contact information
Customers are responsible for providing valid contact information where required so order, invoice, account, and support information can be matched to the correct customer.
Payments
Use only the payment method and instructions displayed for your order on the checkout or invoice page. Order payment and delivery statuses are shown separately and may update at different times.
Devices and availability
The website supports common TV, mobile, and computer use cases. Content, channels, apps, device compatibility, and availability can depend on the selected service, device, region, or provider conditions.
Support and service questions
If you are unsure about a device, plan, order, or service detail, contact support before purchasing or changing your setup.
Refund requests
Refund requests and order-specific payment issues are handled through support. See the Refund Policy for the current customer-facing process.
These terms may be updated when website features, checkout options, or service processes change. For questions, contact [email protected].